How can we help?

Premium renews every two weeks. To cancel, email [email protected] from the email address on your account.

We confirm cancellation and stop future renewals. Your Premium access normally continues until the end of the paid period.

Lifetime and Coin purchases are one-time purchases and do not renew.

Charges appear as CENTROHELP.COM. Nothing on your statement mentions anime, adult content, or Yumeku.

If you do not recognize a charge, send support the amount, date, and descriptor so we can match it to your account.

Premium includes every available comic and episode in the Premium catalog, uncensored, while your membership is active.

Animations are not included in Premium. They unlock separately with Coins at 150 Coins each unless a different price is shown.

Lifetime includes current and future Yumeku comics and episodes, uncensored, for as long as Yumeku operates.

Lifetime has no renewals and includes 200 bonus Coins. Animations still unlock separately with Coins.

Coins unlock animations and other features marked with a Coin price. The standard animation price is 150 Coins unless a different price is shown.

Purchased Coins do not expire. Bonus Coins expire only if an expiry date is shown. The Starter pack gives 500 Coins.

Coins do not unlock comic episodes; comic access is through Premium or Lifetime.

No. Comic episode access is through Premium or Lifetime. Coins are for animations and marked optional features.

If a purchase or renewal fails, access may not activate or may pause until payment succeeds.

Check the details shown by the payment provider and contact support with the date and amount if you need help.

Digital purchases are normally non-refundable after access begins or Coins are used, except where required by law.

We investigate duplicate charges, incorrect amounts, unauthorized payments, missing access after payment, and material technical failures.

Use the password reset flow on the sign-in screen. If the email does not arrive, check spam and filtered folders.

If you are not sure which email you used, contact support from the email address you think is connected to the account.

Use the password reset flow for password changes. For email changes, contact support from your current account email.

Email [email protected] from your account email. We may need to verify your identity before processing privacy or deletion requests.

See the Privacy Policy for more information about rights and retention.

We do not sell personal information for money. We disclose limited data to providers needed for payments, hosting, analytics, attribution, communications, security, support, and legal compliance.

Nonessential analytics or advertising technologies are used where enabled and where consent is obtained if required. See the Privacy Policy and Cookie Policy.